Shipping Policy

At Veraluxe, we take pride in delivering your fine jewelry with care, security, and reliability. This Shipping Policy explains how we process and deliver your orders, shipping timelines, and related details so you can shop with confidence.By placing an order with Veraluxe, you agree to the terms outlined below.

Once your order is placed and payment is confirmed, we begin processing it immediately. Processing times may vary depending on product availability and whether the item is custom or personalized.
Please allow 1–3 business days for order processing before shipment.

Veraluxe offers complimentary standard shipping within the United States on all jewelry orders, unless otherwise noted.

Standard Shipping:
Delivered by trusted carriers
Fully insured for loss or damage
Signature required upon delivery
Shipping time typically ranges from 3–7 business days after processing, depending on your location and product availability. Delivery timelines may be longer for custom or made-to-order jewelry.

At this time, international shipping options may vary by region. If international shipping is available, applicable costs, taxes, and duties are the responsibility of the customer. Delivery timelines will depend on the destination country and customs clearance.

Please contact our support team for assistance with international orders prior to purchase.

Standard shipping within the United States is free unless specified otherwise.
Express or expedited shipping options may be available at an additional cost and will be clearly displayed at checkout.
Any applicable taxes, customs fees, or import duties for international shipments are the customer’s responsibility.

Once your order has shipped, you will receive a shipping confirmation email that includes tracking information. You can use this tracking number to monitor your package via the carrier’s website.
If you do not receive tracking details within 48 hours of purchase, please contact our customer support team for assistance.

All Veraluxe packages require a signature upon delivery to ensure your jewelry arrives safely and securely.
If you are unavailable at the time of delivery, the carrier may leave a notice with instructions for pickup or re-delivery.

Your Veraluxe order is fully insured while in transit. Once the package has been delivered and signed for, responsibility transfers to you. Please inspect your delivery immediately and report any issues without delay.
If you notice damage, missing items, or other concerns, contact our support team right away so we can assist you.

While we do our best to meet estimated delivery timelines, occasional delays may occur due to carrier issues, weather events, customs processing, or high seasonal volume. Veraluxe is not responsible for delays outside of our control, but we will always do our best to assist you.

If you have any questions about your shipment, estimated delivery time, or tracking information, our dedicated support team is here to help.

📧 Email: support@veraluxe.com
🕒 Customer Service Hours: Monday to Friday, 10 AM to 6 PM EST