Terms & Conditions

The Veraluxe website, including all content, features, and services, is intended for individuals aged 18 or older, or the legal age of majority in your jurisdiction. By using this site, you confirm that you meet this requirement. You agree to use the site lawfully, without infringing the rights of others or limiting their ability to enjoy the website.

All content, including product images, text, logos, and designs, is the property of Veraluxe and protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited without written consent.

We strive to keep product listings accurate, but all items are subject to availability. In rare cases, a product may become unavailable after an order is placed. In such cases, we will promptly notify you and offer alternatives or a full refund.

All prices are in U.S. Dollars (USD) and may change without prior notice. If a pricing error occurs after your order, we reserve the right to correct it and provide options to proceed or cancel.

Placing an order constitutes an offer to purchase selected items under these terms. Veraluxe reserves the right to accept or decline any order at our discretion, including if payment cannot be verified or shipping restrictions apply.

We accept major credit cards, PayPal, and buy-now-pay-later options such as Klarna or Afterpay. By providing payment details, you confirm you are authorized to use the method and that your information is accurate.

Veraluxe offers free standard shipping within the United States, unless otherwise stated. We use reputable carriers to ensure secure, timely delivery. Shipping timelines may vary based on product availability, customization, and location.

All orders are insured during transit and require a signature upon delivery. Once delivered, risk of loss transfers to the customer. Please inspect your order and notify us immediately if items appear missing or damaged.

We want you to be fully satisfied with your purchase. Veraluxe offers a flexible return and exchange policy (details on our Returns & Exchanges page). Eligible items must be unused, unworn, and returned with original packaging and certificates.

Custom, engraved, or made-to-order items may not be returnable unless defective or damaged. Veraluxe reserves the right to inspect returns and may deny refunds or exchanges if criteria are not met.

Eligible jewelry purchases are covered under our Free Lifetime Warranty against manufacturing defects in materials or workmanship. For details, exclusions, and how to request service, see our Lifetime Warranty policy page.

The warranty does not cover damage from accidents, normal wear, unauthorized repairs, or loss/theft. Customers are responsible for shipping costs for non-warranty repairs.

Promotional codes, seasonal discounts, or exclusive offers may be available from time to time. Promotions are limited-time, may not combine with other offers unless stated, and are subject to change or discontinuation at our discretion.

Your privacy is important. Veraluxe collects and uses personal information according to our Privacy Policy. By using our site, you consent to the collection and use of your data as described.

We use industry-standard security measures for safe transactions but cannot guarantee complete immunity from risk during internet transmission.

To the fullest extent permitted by law, Veraluxe is not liable for any direct, indirect, incidental, or consequential damages from using our website or purchasing products, including loss of profits, data, or business opportunities.

These terms and transactions are governed by the laws of the State of New York, without regard to conflict of law provisions. Any legal actions related to this website or its terms will be brought exclusively in the courts located in New York.

Veraluxe may update or modify these Terms & Conditions at any time. Changes are effective immediately upon posting. We encourage you to review this page periodically to stay informed.

For questions regarding these Terms & Conditions, your order, or our policies, our team is here to assist you.

📧 Email: support@veraluxe.com
🕒 Customer Service Hours: Monday to Friday, 10 AM – 6 PM EST